Support
Clavicles by Lyrae Labs
Frequently Asked Questions
How do I delete my account?
Open the app and go to Settings → Account → Delete Account. This permanently removes your account and all associated data from our servers.
How do I cancel my subscription?
Subscriptions are managed through Apple. Go to the Settings app on your iPhone → tap your name (Apple ID) → Subscriptions, then select Clavicles to cancel. We are unable to cancel on your behalf.
Can I restore my purchase on a new device?
Yes. On the paywall screen, tap "Restore Purchases". Make sure you are signed in with the same Apple ID used for the original purchase.
Are my photos or personal data uploaded anywhere?
No. All body analysis is performed entirely on your device. Photos are never sent to our servers. The only data we store is your account information and training progress.
Contact Us
If you have a question not covered above, reach out at contact@lyraelabs.com. We aim to respond within 48 hours.